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Frequently Asked Questions

Can I get technical help?
One of the top priorities at This Casino is to make SURE that our members are well looked after. We offer 24 hour technical support, 7 days a week. If you are having any technical problems please contact via the following mediums:

Toll-Free Phone
E-mail: Support

Who do I contact about my concerns?
If you have any questions or concerns about how the casino is run please feel free to send your inquiries to our casino manager at Support. He will gladly help you out with any issues you may have. As well, our betting limits may not stay the same forever. If you would like any further information on this please e-mail our casino manager.

Is gambling on the Internet legal?
Every region throughout the world has different laws, so we can't really answer that question. To be sure you should contact your local legal representatives to answer any related questions.

What do I do if I get disconnected?
If you happen to be in the middle of a game and you get disconnected for some reason, there is no need to panic. Your exact state will have been saved when you return. . So you can continue exactly from where you left off. This only applies if you are in the middle of a game or placing a wager. We want you to be protected from any accidental monetary loss.

How are the odds created for the casino games?
The odds are created by a random number generator which comes from our server. For all card-based games, the deck, or decks, of cards are shuffled prior to each hand being dealt.

What license is required to function?
Oddsmaker utilizes gaming software which is licensed in Central America and allowed to operate a casino and sportsbook operation.

Do I have to pay taxes on my winnings?
Paying taxes on your winnings depends upon the jurisdiction in which you reside. TopBet Casino will not provide details of individual's net proceeds or losses. This is up to the individual to declare to the proper authorities.

How old do I have to be to play for real money?
No one under the age of 18 years will be allowed to play for real money.



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